Return and Refund Policy

15-Day Return Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition in which you received it, undamaged, with all tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To start a return, please contact us at 1518510540@qq.com.

If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting authorization will not be accepted.

If you have any questions regarding a return, please contact us at 1518510540@qq.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If an item is defective, damaged, or incorrect, contact us immediately so that we can assess the issue and make it right.

Exceptions and Non-Returnable Items

We do not accept returns for products that have been damaged through misuse or returned with missing parts or accessories. Please contact us if you have any questions or concerns about a specific item.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges

The fastest way to receive the item you want is to return the item you currently have. Once your return has been accepted, you may place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if your order is shipped to the European Union, you have the right to cancel or return it within 14 days without providing a reason.

As stated above, the item must be in the same condition in which you received it, unworn or unused, with all tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at 1518510540@qq.com.