Payment Policy

Last Updated: September 23, 2026

PELOV TECHNOLOGY LIMITED accepts payments through credit cards, debit cards, and other payment methods available and displayed on the checkout page.

By placing an order through our website, you authorize us and our authorized payment service providers to process the payment for the total amount shown at checkout, including the applicable product price, shipping fees, taxes, and any other charges clearly displayed before you complete your purchase.

Accepted Payment Methods

We accept the payment methods available on the checkout page at the time of purchase. Available payment methods may vary depending on your location, device, currency, and other applicable factors.

If a particular payment method is not displayed at checkout, it may not be available for your order or location.

Payment Authorization and Processing

All payments must be successfully completed and authorized before we arrange shipment of your order.

Your payment information is processed securely through our authorized payment service providers. We do not store your full credit card number, security code, or other complete payment credentials on our website.

In some cases, your bank or payment provider may require additional verification or authorization before the payment can be completed. Your order will not be considered successfully paid until the payment has been confirmed.

Payment Currency

The currency and total amount payable will be displayed at checkout before you submit your order.

Depending on your payment provider, bank, or card issuer, additional foreign exchange fees, international transaction fees, or other charges may apply. Such fees are imposed by your bank or payment provider and are not controlled by PELOV TECHNOLOGY LIMITED.

Failed or Declined Payments

If your payment is declined or cannot be completed, please check the following:

Whether your card has sufficient available funds or credit;
Whether your card details, billing address, and expiration date are correct;
Whether your card or payment method supports online or international transactions;
Whether your bank or payment provider requires additional verification.

You may also try another available payment method at checkout.

We are not responsible for payment failures caused by your bank, card issuer, payment provider, or other third-party payment services.

Duplicate or Unexpected Charges

If you believe you have been charged more than once for the same order, or if you notice an unexpected charge, please contact us as soon as possible at 1518510540@qq.com.

Please provide your order number and relevant payment information so that we can investigate the transaction.

Payment Security

We take reasonable measures to protect your payment and personal information. Payment transactions are processed through authorized third-party payment service providers that use security measures designed to protect payment information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted over the Internet.

For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

Refunds

If a refund is approved in accordance with our applicable refund or return policy, the refunded amount will generally be returned to the original payment method used for the purchase.

We do not normally issue refunds to a different payment method unless required by applicable law or otherwise agreed upon by us.

Once we initiate a refund, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider. We do not control the processing time of third-party financial institutions.

Order Cancellation and Payment

If you request to cancel an order after payment has been completed, we will process the cancellation in accordance with our applicable Cancellation Policy and the status of your order.

If the order has already been processed, shipped, or otherwise fulfilled, cancellation may no longer be possible, and you may need to follow our applicable return or refund procedures.

Fraud Prevention and Transaction Review

For security and fraud-prevention purposes, we reserve the right to review or verify certain transactions.

If we identify a transaction that appears to be unauthorized, fraudulent, suspicious, or otherwise inconsistent with our policies, we may delay processing, request additional information, cancel the order, or issue a refund to the original payment method.

We may also refuse or restrict transactions where permitted by applicable law.